Connect a Gabia domain

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This guide will walk you through connecting your domain from a Gabia account to your WebDirect website.

Step 1 - Add your domain to WebDirect

To connect your domain to your website, you need to add the specific domain name to your WebDirect account. Your domain configuration can be managed on the ‘Domains’ page in the ‘Settings’ tab of WebDirect. In case you need help logging into your WebDirect account, please refer to this article.


Once you are on the ‘Domains’ page in WebDirect. Click on "+Add domain"


Enter your domain (be sure to include ‘www’) and click on ‘Add’. Save your changes by clicking on ‘Save’ in the lower right side of the page.



Step 2 - Set up your 301 redirects.

If you recently purchased your domain please proceed to Step 3 directly.

If you have an existing website under your personalised domain please follow these instructions and then proceed to step 3.

Step 3 - Log in to your Gabia account

Visit and log in via the ‘Login’ button at the top right side of the screen.


This will open a menu with another ‘Login’. Click the button and enter your username, password, and the security text.


Step 4 - Set up your CNAME and A Record

Once you are logged in, you’ll see the ‘My Gabia’ menu on the top right side. Click this button to access your DNS information. The domain(s) you have purchased will be displayed.


On the next screen, you’ll see a list of domains. To change your CNAME, tick the box on the left side to select the domain(s) you want to edit, then click ‘DNS Host’.


Once you click ‘DNS Host’, you’ll see a page that displays your DNS status.


Click ‘Extra Service Configurations’, tick the box on the left, then click ‘DNS record configurations’.


Click ‘change’ to continue.


Change the A Record to


Change the CNAME to


Click ‘Apply to save your changes’. After, you can close the window.


Step 5 -Setting your primary domain

The last step is to set your domain name as primary. If you have multiple domains added to your account, you will need to set only one of your domain names as primary. Your other domains will then be automatically redirected to your primary domain. Visitors who access your website will then always see this primary domain in their browser bar.

In order to set your primary domain, please follow these steps.

Hint: You can only set your domain as primary if you made the necessary changes with your domain provider. If this has not been done, you will receive the error message: ‘This domain is not ready to be set as your primary. DNS records could take up to 4 hours to update – please try again later’.

In case you need help configuring your domain, please refer to our step-by-step guide here.