This guide will walk you through connecting your domain from a GoDaddy account to your WebDirect site.
Step 1 - Add your domain to WebDirect
To connect your domain to your website, you need to add the specific domain name to your WebDirect account. Your domain configuration can be managed on the ‘Domains’ page in the ‘Settings’ tab of WebDirect. In case you need help logging in to your WebDirect account, please refer to this article.
Once you are on the ‘Domains’ page in WebDirect, navigate to the ‘More domains’ section. Enter your domain www.yourdomain.com (be sure to include ‘www’) and click on ‘Add’. Your domain should now be listed above. Save your changes by clicking on ‘Save’ in the lower right side of the page.
Step 2 - Set up your 301 redirects.
If you recently purchased your domain please proceed to Step 3 directly.
If you have an existing website under your personalised domain please follow these instructions and then proceed to step 3.
Step 3 - Log in to your Papaki account
Visit papaki.com and log in via the ‘LOG IN’ button at the top right of the screen.
This will open a menu: Insert your email / username and password, then click ‘Login’.
Step 4 - Set up your CNAME record
Once you are logged in, you will see the ‘MY DOMAIN NAMES’ view.
Click on the domain you would like to connect. If you have purchased one domain, the list will only show a single domain.
On the next page, you will see a ‘Domain Name Manager’ view. Scroll down to find the ‘DNS Service’ section, then click on the ‘Edit’ link.
On the next screen, you will see a list of DNS records.
To change your CNAME record, click on the ‘ADVANCED’ tab, then look for the ‘CNAMES (Aliases)’ field. Be sure the ‘Host’ column has the ‘www’ domain.
Click the ‘Edit’ link in the ‘Actions’ column (screenshot below).
Once you click ‘Edit’, the section will expand with details of your CNAME record (see screenshot below).
Type ‘suite-sites.booking.com’ in the ‘Enter a canonical name (Destination)’ field. Ensure that the Record type is CNAME, and that ‘www’ is displayed in the ‘Enter domain name (Host Name/Alias)’ field.
The TTL should not be changed – it should still display ‘1 Day (Recommended)’. When you have completed these steps, click the ‘Update DNS Record’ in the bottom right side.
Step 5 - Set up your A Record
The next step is to set up your A Record.
You should still be viewing the ‘DNS Service’ and the ‘ADVANCED’ section, in which you have to locate the box ‘A (Host)’ now. Be sure that the ‘Host’ column has the naked domain (without ‘www’).
Click the ‘Edit’ link in the ‘Actions’ column (see screenshot).
Once you click ‘Edit’, the section will expand with details of your A Record (see screenshot below). Type ‘18.104.22.168’ in the ‘Enter IP address’ field and ensure that the Record type is ‘A’. Nothing should be displayed in the ‘Enter domain name’ field.
The TTL should not be changed – it should still display ‘1 Day (Recommended). Once you have completed these steps, click the ‘Update DNS Record’ button in the bottom right side.
To finalise, just close the windows by clicking on the ‘X’ in the top right side of the pop-up window.
Step 6 – Setting your primary domain
The last step is to set your domain name as primary. If you have multiple domains added to your account, you will need to set only one of your domain names as primary. Your other domains will then be automatically redirected to your primary domain. Visitors who access your website will then always see this primary domain in their browser bar.
In order to set your primary domain, navigate to the ‘Domains’ in the WebDirect ‘Settings’ tab. In the ‘More domains’ section, hover over the domain you would like to set as primary, then click on the ‘Make primary domain’ button. Be sure you save your changes by clicking on the ‘Save’ button in the lower right side of the page.
NOTE: You can only set your domain as primary if you made the necessary changes with your domain provider. If this has not been done, you will receive the error message: ‘This domain is not ready to be set as your primary. DNS records could take up to 4 hours to update – please try again later’.
In case you need help configuring your domain, please refer to our step-by-step guide here.