Defining a primary domain is required to successfully connect your website to your domain. You can find this setting on the ‘Domains’ page in your WebDirect settings.
In the ‘More domains’ section, hover over the domain you would like to set as primary, then click on the ‘Make primary domain’ button.
Be sure you save your changes by clicking ‘Save’ in the lower right side of the page.
As the last step, click ‘Publish’. Please note: If you do not publish your changes, they will not be made.
If you have multiple domains added to your account, you will need to set one of them as primary. Your other domains will then be automatically redirected to your primary domain. Visitors who access your website will always see the primary domain in their address bar.
NOTE: You can only set your domain as primary if you made the required changes with your domain provider. If this has not been done, you will receive the following error message:
‘This domain is not ready to be set as your primary. DNS records could take up to 4 hours to update – please try again later’.
If you need help with configuring your domain, please refer to a step-by-step guide here.