How to contact us? Helena Updated January 31, 2018 22:50 Follow If you would like to contact us, please follow these steps: Login to your website BackOffice as usual Go to the Help section Click on Contact Support and follow the instructions from there Related articles Connect your website with your personalized website address What is a BookingSuite website? Changing your style What is Google Analytics ? WebDirect upgrade: what changed? Comments 6 comments Sort by Date Votes Tiensapamountain August 18, 2017 18:36 thank so much 0 Permalink Theoholloway December 13, 2017 18:36 What if our account rep isn't returning emails and there isn't access to the back end since converting? I've checked in admin.booking.com, but there isn't a tab at the top? 0 Permalink Mateen Affandi December 24, 2017 02:37 Hi Some clarifications needed 1. The 10% will be additional commission for web direct? If subscription chosen then there is no extra commission charged? 2. Is there a contract period for the web direct or can we use it for few month to test and then cancel if required? Regards Mateen Tune Hotel Waterfront Kuching 2 Permalink Putu Suardika December 24, 2017 10:34 Dear Mateen thank you for contacting us, please kindly to do cancel. thank you. Best regard, putu suardika 0 Permalink Rainforesthavens January 04, 2018 20:13 http://www.rainforesthavens.com/en-gb/offers I am on this page. I have changed the price and it is still not reflecting even after I publish it. Is the backoffice still working to manage your website? 0 Permalink Leonardo January 28, 2018 00:09 nunca vi tanto descaso, estou com o site quase pronto, mas nao consigo contato para fazer pequenas alteraçoes como erros e escritas incompativeis. esperava mais atençao, nao a telefone, mentem que estao te ligando... nao sei se quero mais... descaso. nao esperava isto da empresa booking. 0 Permalink Please sign in to leave a comment.