Effective 26 May 2020, please note that the support for BookingSuite products has been transferred to the Booking.com Partner Support Team.
Send a note
Do you have a specific question about your extranet, reservations, Pulse app or any of our other products?
Contact us by sending a message via your extranet ‘Inbox’ tab, or send a note under the ‘More’ tab on the Pulse app. We’ll try our best to get back to you within 24 hours, although waiting times may vary. Solve your query faster by using the right subject in your message.
If you have an urgent question, you can call the dedicated phone number* found in your extranet ‘Inbox’ tab. Follow the voice prompts to get in touch with the right department. For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated Finance phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet. Please note that our finance team is available during business hours, Monday to Friday only.