How do I remove an existing domain?

You can manage all of your domain configurations in the ‘Domains’ section of your WebDirect BackOffice, under the ‘Settings’ tab.

If you need help signing in, you can find out how to log into your WebDirect BackOffice here.


  1. Once you’re in the ‘Domains’ section, you’ll see a list of all the domains you’re using for your website.
  2. Click on the three vertical dots (‘’) to the right of the domain you want to remove, and select ‘Delete domain’.


  1. A pop-up message will ask you to confirm that you wish to delete the domain. If you’re sure, click on ‘Yes, delete’.


  1. Make sure you save the change(s) by clicking on ‘Save’. Your domain will then be removed from your WebDirect website.


IMPORTANT: The system will not allow you to remove the domain that is set as the primary domain. If you wish to delete the primary domain, you would first need to set a different domain as the primary domain. Once a new primary domain has been set, you will be able to delete the previous primary domain. If you need help, you can learn how to set a primary domain here.