How do I cancel my WebDirect contract
Updated

You can cancel your WebDirect contract at any time via the Extranet.

Are you a user of MARKETPLACE on the Extranet? Then follow these instructions

Are you a user of APP STORE on the Extranet? Then follow these instructions.

 

How to cancel your WebDirect on Marketplace

1. Log into your Booking.com extranet and click on Marketplace at the top right of the navigation menu.

2. Click on ‘Cancel WebDirect' (Important: Do not click on 'Go to WebDirect') 


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3. Click on Cancel WebDirect at the top of the page. 


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4. Click on ‘Yes, I want to cancel.’


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Your WebDirect is now canceled and you will receive a confirmation email.  

 

How to cancel your WebDirect on App Store

1. Log into your Booking.com extranet and click on App Store at the top right of the navigation menu.

2. Click on Go to My apps


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3. Click on Cancel subscription next to WebDirect


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4. Confirm by clicking on Yes, cancel my subscription.2020-02-20_11h56_05.png

Your WebDirect is now canceled and you will receive a confirmation email.